wenbd Terms and Conditions

1 Acceptance of Terms

By accessing, registering on, or using the wenbd platform in any way, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and wenbd. If you do not agree with any part of these terms, you must not use the wenbd platform.

These terms apply to all users of wenbd, including players who browse the platform without registering, registered players who have not yet made a deposit, and active players who use wenbd's games and services on a regular basis.

2 Eligibility

To use wenbd, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming activities under the laws applicable to you.
• You must not be a resident of any jurisdiction where online gaming is prohibited.
• You must not be acting on behalf of another person when registering or placing bets.
• You must not be a current employee, contractor, or close family member of a wenbd employee.

wenbd reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be immediately closed, all winnings will be forfeited, and any deposits will be returned minus any amounts already wagered.

3 Account Registration

Each player is permitted to hold one wenbd account only. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being closed and funds being forfeited.

When registering on wenbd, you must provide accurate and complete information. This includes your real name, a valid phone number, and any other details requested during the registration process. wenbd may request supporting documentation to verify the information you provide.

You are responsible for maintaining the confidentiality of your wenbd account credentials. Do not share your password with anyone. wenbd will never contact you to ask for your password. Any activity that occurs on your account while you are logged in is your responsibility.

4 Deposits and Payments

wenbd accepts deposits via bKash, Nagad, and Rocket. All deposits must be made from a mobile wallet account that is registered in your own name. wenbd does not accept deposits from accounts belonging to third parties.

Deposits are credited to your wenbd account instantly in most cases. If a deposit does not appear in your account within 15 minutes, contact wenbd support with your transaction reference number and the support team will investigate promptly.

• Minimum deposit amount: as displayed on the wenbd deposit page.
• Maximum deposit amount: as displayed on the wenbd deposit page.
• wenbd does not charge fees on deposits, but your mobile wallet provider may apply their own charges.
• Deposits made in error cannot always be reversed — contact support immediately if you make a mistake.

wenbd reserves the right to refuse or reverse any deposit that it reasonably suspects is connected to fraudulent activity, money laundering, or any other prohibited conduct.

5 Withdrawals

Withdrawals from wenbd are processed to the same mobile wallet used for your most recent deposit. This is a security measure to prevent funds from being redirected to accounts that do not belong to the registered player.

wenbd aims to process all withdrawal requests within 30 minutes. During periods of high demand or for accounts undergoing verification, processing times may be longer. wenbd will notify you if there is a delay affecting your withdrawal.

• Withdrawals are only available to players who have completed at least one deposit and placed at least one bet.
• Minimum withdrawal amount: as displayed on the wenbd withdrawal page.
• wenbd may request identity verification before processing a withdrawal, particularly for large amounts.
• Bonus funds are subject to wagering requirements before they can be withdrawn — see Section 6 for details.

6 Bonuses and Promotions

wenbd offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms, including wagering requirements, time limits, and game restrictions. The specific terms for each bonus will be communicated at the time the bonus is offered.

General bonus rules that apply across all wenbd promotions:

• Bonuses can only be claimed once per player, per household, per device, and per IP address unless otherwise stated.
• wenbd reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonus funds must be wagered the required number of times before any associated winnings can be withdrawn.
• Attempting to exploit bonus offers — including through the use of multiple accounts — will result in account closure and forfeiture of all funds.
• wenbd's decision on all bonus-related disputes is final.

7 Game Rules and Fair Play

All games available on wenbd — including Color Prediction, Dragon and Tiger, Pappu, Shaolin Soccer, Supermarket Spree, and all other titles — operate using certified random number generation systems. Game outcomes are not influenced by previous results, bet sizes, player history, or any other external factor.

Each game on wenbd has its own specific rules, which are displayed within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. wenbd is not responsible for losses resulting from a player's misunderstanding of game rules.

• All bets placed on wenbd are final once confirmed. Bets cannot be cancelled or reversed after confirmation.
• In the event of a technical error that affects a game round, wenbd reserves the right to void the affected bets and return stakes to players.
• If a game result is disputed, wenbd's records are the definitive source of truth. wenbd's decision on disputed results is final.

8 Prohibited Conduct

The following activities are strictly prohibited on wenbd. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may result in legal action:

• Creating more than one wenbd account.
• Providing false or misleading information during registration or verification.
• Using automated software, bots, or scripts to interact with wenbd games or systems.
• Attempting to exploit bugs, glitches, or vulnerabilities in the wenbd platform.
• Colluding with other players to gain an unfair advantage.
• Using wenbd for money laundering or any other illegal financial activity.
• Harassing, threatening, or abusing wenbd staff or other players.
• Attempting to access another player's wenbd account without authorisation.
• Sharing your wenbd account with another person.

9 Account Suspension and Closure

wenbd reserves the right to suspend or close any player account at any time, with or without prior notice, if wenbd reasonably believes that the account has been used in violation of these terms, or if wenbd is required to do so for legal or regulatory reasons.

If your wenbd account is suspended, you will be notified by the support team. In cases where a suspension is the result of a suspected violation, wenbd will investigate the matter and communicate the outcome to you. If the suspension is confirmed as a result of a violation, the account will be permanently closed and funds may be forfeited.

Players may also choose to close their own wenbd account at any time by contacting support. Any remaining balance in a voluntarily closed account will be returned to the player's registered mobile wallet, provided all wagering requirements have been met.

10 Responsible Gaming

wenbd is committed to promoting responsible gaming. The platform provides tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available to all registered wenbd players and can be activated by contacting support.

wenbd encourages all players to set personal limits before they start playing and to review those limits regularly. Gaming should be an enjoyable activity. If it stops being enjoyable, or if you feel that gaming is having a negative impact on your finances, relationships, or wellbeing, wenbd strongly encourages you to use the available responsible gaming tools or to take a break from the platform.

For more detailed information on wenbd's responsible gaming commitments and the tools available, please visit the Responsible Gaming page.

11 Privacy and Data

wenbd collects and processes personal data in accordance with its Privacy Policy. By registering on wenbd, you consent to the collection and use of your personal data as described in that policy. wenbd does not sell personal data to third parties.

wenbd uses the personal data you provide to verify your identity, process transactions, provide customer support, and comply with legal obligations. wenbd may also use your data to send you information about promotions and updates, but you can opt out of marketing communications at any time.

For full details on how wenbd handles your personal data, please read the Privacy Policy.

12 Limitation of Liability

wenbd provides its platform on an "as is" basis. While wenbd makes every effort to ensure the platform is available and functioning correctly at all times, wenbd cannot guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, wenbd is not liable for:

• Any loss of funds resulting from a player's own decisions or misunderstanding of game rules.
• Technical failures, internet connectivity issues, or device problems on the player's side.
• Losses resulting from unauthorised access to a player's account where the player failed to keep their credentials secure.
• Any indirect, consequential, or incidental losses arising from the use of the wenbd platform.

Nothing in these terms limits wenbd's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

13 Changes to These Terms

wenbd reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "last updated" date. It is your responsibility to check this page periodically to stay informed of any changes.

Continued use of the wenbd platform after changes have been published constitutes your acceptance of the updated terms. If you do not agree with the updated terms, you must stop using wenbd and may request account closure by contacting support.

14 Contact wenbd

If you have any questions about these Terms and Conditions, or if you need clarification on any point, the wenbd support team is available to help. You can reach wenbd support through the contact options available on the platform.

For matters related to responsible gaming, account security, or disputes, wenbd encourages players to contact support as soon as possible so that issues can be resolved quickly and fairly.

wenbd's support team is available around the clock and is committed to responding to all enquiries promptly and professionally.